Parkinson’s Nurse Specialists Service During Covid-19
The Parkinson’s Nurses say hello and we trust you are all coping during this period of time in our lives.
APART FROM VERY LIMITED NUMBER OF CASES YOUR APPOINTMENTS WITH YOUR PARKINSON’S NURSE WILL NOT BE FACE TO FACE IN CLINIC FOR THE FORESEEABLE FUTURE.
You will receive a letter about this before your next clinic appointment. If you are unsure please phone our helpline and not the hospital records team.
The Parkinson’s telephone Helpline service is changing for a 3-month trial from 1st December.
When someone phones Parkinson’s Nurses telephone number (0131 465 9156) it will now transfer to the secretaries. The caller will be given a telephone appointment day & time. One of the nurses will call on the allocated day and deal with any questions related to Parkinson’s.
If you feel your calls are medically urgent then seek the advice from your GP or 111.
The Nurses advise “the aim is to ensure people are available when we call back. We can spend a lot of time trying to return calls and there is no answer or we leave a voicemail. The list of outstanding calls can keep growing over several days.
We will feedback to the Branch at the end of the trial to decide how we go forward.
The Nurses appreciate you patience with this new process”.
When attending any NHS appointment please follow the guidelines set out in the pdf Generic Physical Distancing Arrangements in Outpatients.
Take care and we look forward to seeing you again at some point in the future. We will keep you informed of any developments via the Branch website.
Alison Stewart, Tina Daniels, Sharon Reading and Jackie Hill
Parkinson’s Nurse Specialist’s